Frequently asked questions

Aroma Delights LLC - Policies

1. Shipping Policy

• We process and ship orders within 3-5 business days.

• Standard shipping times vary based on location but typically take 5-7 business days.

• We currently ship within the U.S. only.

• Once an order is shipped, a tracking number will be provided via email.

• Aroma Delights LLC is not responsible for delays caused by the shipping carrier.

2. Return & Refund Policy

• Due to the nature of our products, we do not accept returns or exchanges.

• If you receive a damaged or defective item, please contact us within 2 days of delivery at contact@aromadelightsllc.com with photos of the damage.

• We may offer a replacement or store credit at our discretion.

3. Privacy Policy

• We respect your privacy and will never sell or share your personal information.

• Customer data is used solely for order processing, shipping, and communication.

• We may send promotional emails to customers who opt in, but you can unsubscribe at any time.

4. Payment Policy

• We accept major credit/debit cards.

• All payments must be made in full before orders are processed.

• Transactions are securely processed through an encrypted payment gateway.

5. Custom Orders

• Custom orders may require additional processing time.

• Once a custom order is placed, it cannot be canceled or refunded.

• We will work with you to ensure satisfaction with custom requests.

6. Disclaimer

• Our products are handmade, and slight variations in color and scent may occur.

• Aroma Delights LLC is not responsible for allergic reactions. Please review ingredients before use.

• Keep products away from children and pets. Use as directed.

7. Contact Information For any questions or concerns, please contact us at:

Email: contact@aromadelightsllc.com
Phone: 980-407-8715

Thank you for choosing Aroma Delights LLC!