Questions, answered.
Everything you need to know about ordering, shipping and custom fragrance requests.
Shipping
Orders are processed and shipped within 3–5 business days. Standard shipping times vary by location but typically take 5–7 business days. Aroma Delights currently ships within the U.S. only, and tracking is provided by email once an order ships.
Aroma Delights is not responsible for delays caused by the shipping carrier.
Returns & damaged items
Due to the nature of the products, returns and exchanges are not accepted. If an item arrives damaged or defective, email contact@aromadelightsllc.com with photos within 2 days of delivery. A replacement or store credit may be offered at Aroma Delights' discretion.
Payments
Major credit and debit cards are accepted. Payment must be made in full before orders are processed, and transactions are handled through an encrypted payment gateway.
Custom orders
Custom orders may need additional processing time. Once a custom order is placed, it cannot be cancelled or refunded. Aroma Delights will work with you to support your custom request.
Product care
Products are handmade, so slight variations in color and scent may occur. Please review ingredients before use, keep products away from children and pets, and use as directed. Aroma Delights is not responsible for allergic reactions.